Refund and Exchanges

Claims for damage or shortage must be notified to CBT in the City by telephone 02074671508 or e-mail Sophie@cbtinthecity.com

For 121 consultations, 121 therapy, family work sessions, home treatment, couples therapy and assisted couple therapy if cancelled outside a 48 hour period will be refunded. If cancelled within 48 hours before the session then no refund will be given and the session is lost

For courses if you cancel outside of 7 days prior to course start date will receive a full refund. If cancelled within 7 day period then no refund given

For group therapy programs if you cancel outside of 7 days prior to course start date will receive a full refund. If cancelled within 7 day period then no refund given.

Special Offers & Deals via app
These are subject to the 48 hour cancellation notice period stated above

All are qualified therapists holding UK qualifications

Disorders treatable, anxiety in all its forms, depression in all its forms, trauma in all its forms, anger, shame, guilt, disgust, family reconciliation work, couple reconciliation work, sex therapy, work related problems, and working with corporations to develop bespoke care packages

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